Payout Methods
Making a Withdrawal
You are able to withdraw your winnings through various banking options listed in the casino cashier. Withdrawals are processed within 72 business hours. Please note that withdrawals via wire-transfer may take up to 15 business working days and Bitcoin payments are instant once processed on our side. The casino processes withdrawals on business days only. Details regarding account verification can be found below.
Uptown Aces Cashier
Uptown Aces provides Safe, Secure and Reliable Banking. We employ industry standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner with prompt payment of your winnings!
Making a Withdrawal
Simply visit the casino cashier and follow the step by step guide to making a withdrawal using one of our recommended banking options listed below:
| Withdrawal Method | Min Amount | Max Amount | Fees | Payout Requests | Description | |
|---|---|---|---|---|---|---|
| Bank Wire |  |
$100 | $2,500 | $60 p/ txn | 1 p/ week | SWIFT code for your bank is mandatory, we cannot process bankwires to 3rd party banks. |
| Check |  |
$150 | $3.000 | $30 p/ txn | 1 p/ week | Checks must be deposited into your bank account for clearance. |
| Bitcoin |  |
$100 | $2,500 | Free! | 1 p/ week | Once processed on our side, it'll instantly be in your Bitcoin wallet. |
Payout Processing Authorization
Before your winnings can be processed, you must first verify your Uptown Aces account details. Before proceeding with the account verification, we recommend that you familiarize yourself with the minimum and maximum allowed withdrawal amount as per the above chart.
How do I complete the account verification?
To complete the account verification, you will need to verify the personal details used to register your Uptown Aces account. For your protection and security, you must send the documentation listed below via email to
1. A colored copy of a Government-issued photo ID (Passport or National ID front and back or Driver License front and back)
2. A colored copy of a proof of address, not older than 90 days (Utility Bill or Bank Statement)
3. If you used a cryptocurrency to fund your account, you plan to withdraw to your crypto wallet, or if requested by our documents team you must also send a picture of you holding a Government-issued photo ID next to the face*
All documents must be legible and valid (not expired), with all four corners visible.Please allow 3-5 fully business days for processing.
*The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.
Using a Credit Card or eWallet
Uptown Aces reserves the right to ask for further documentation at our discretion. For example, the following (but not limited to) documentation:
- If you used a credit/debit card to fund your account, a copy of the front and back of this card
- In case you used an eWallet (Skrill, Neteller, etc..) a screenshot of your eWallet account showing the registered information.
Updating your expired ID
In the event that your Government-issued photo ID that was used for verification has since expired, we kindly request that you submit your new ID to
Payout Limits
To ensure fluidity and prompt payment to all players alike, there is a weekly withdrawal limit of up to $5,000 per week or as per mutual agreement with his/her personal account manager.
Should you win $20,000 we will issue a payment of $5,000 on the first week, then $5,000 on the second and so on, until the entire amount is paid out.
Please note that management may determine more or less weekly payout limits depending on your VIP status.
Live Chat
Our live chat representatives are available to assist you 24 hours / 7 days a week. To chat, please click here!
