Making a Withdrawal

You are able to withdraw your winnings through various banking options listed in the casino cashier. Withdrawals are processed within 72 business hours. Please note that withdrawals via wire-transfer may take up to 15 business working days and Bitcoin payments are instant once processed on our side. The casino processes withdrawals on business days only. Details regarding account verification can be found below.

Uptown Aces Cashier

Uptown Aces provides Safe, Secure and Reliable Banking. We employ industry standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner with prompt payment of your winnings!

Making a Withdrawal

Simply visit the casino cashier and follow the step by step guide to making a withdrawal using one of our recommended banking options listed below:

Withdrawal Method Min Amount Max Amount Fees Payout Requests Description
Bank Wire Bank Wire $100 $2,500 $60 p/ txn 1 p/ week SWIFT code for your bank is mandatory, we cannot process bankwires to 3rd party banks.
Check Courier Check $150 $3.000 $30 p/ txn 1 p/ week Checks must be deposited into your bank account for clearance.
Bitcoin Bitcoin $100 $2,500 Free! 1 p/ week Once processed on our side, it'll instantly be in your Bitcoin wallet.

Payout Processing Authorization

Before your winnings can be processed, you must first verify your Uptown Aces account detailsBefore proceeding with the account verification, we recommend that you familiarize yourself with the minimum and maximum allowed withdrawal amount as per the above chart.

How do I complete the account verification?

To complete the account verification, you will need to verify the personal details used to register your Uptown Aces account. For your protection and security, you must send the documentation listed below via email to This email address is being protected from spambots. You need JavaScript enabled to view it. 

1. A colored copy of a Government-issued photo ID (Passport or National ID front and back or Driver License front and back)

Front of ID Back of ID

2. A colored copy of a proof of address, not older than 90 days (Utility Bill or Bank Statement)

Proof of address example

3. If you used a cryptocurrency to fund your account, you plan to withdraw to your crypto wallet, or if requested by our documents team you must also send a picture of you holding a Government-issued photo ID next to the face*

Picture holding ID next to face

All documents must be legible and valid (not expired), with all four corners visible.Please allow 3-5 fully business days for processing.

*The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.

Using a Credit Card or eWallet

Uptown Aces reserves the right to ask for further documentation at our discretion. For example, the following (but not limited to) documentation:

- If you used a credit/debit card to fund your account, a copy of the front and back of this card

Front of credit card Back of credit card

- In case you used an eWallet (Skrill, Neteller, etc..) a screenshot of your eWallet account showing the registered information.

Updating your expired ID

In the event that your Government-issued photo ID that was used for verification has since expired, we kindly request that you submit your new ID to This email address is being protected from spambots. You need JavaScript enabled to view it. to update your account.

Payout Limits

To ensure fluidity and prompt payment to all players alike, there is a weekly withdrawal limit of up to $5,000 per week or as per mutual agreement with his/her personal account manager.

Should you win $20,000 we will issue a payment of $5,000 on the first week, then $5,000 on the second and so on, until the entire amount is paid out.

Please note that management may determine more or less weekly payout limits depending on your VIP status.

Live Chat

Our live chat representatives are available to assist you 24 hours / 7 days a week. To chat, please click here!


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