Making a Withdrawal

You are able to withdraw your winnings through various banking options listed in the casino cashier. Withdrawals are processed within 72 business hours. Please note that withdrawals via wire-transfer may take up to 15 business working days and ewallet payments are instant after 2 business days processing hours. The casino processes withdrawals on business days only. Details regarding account verification can be found below.

Uptown Aces Cashier

Uptown Aces provides Safe, Secure and Reliable Banking. We employ industry standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner with prompt payment of your winnings!

Making a Withdrawal

Simply visit the casino cashier and follow the step by step guide to making a withdrawal using one of our recommended banking options listed below:

Withdrawal Method Min Amount Max Amount Fees Payout Requests Description
Bank Wire Bank Wire $100 $2,500 $60 p/ txn 1 p/ week SWIFT code for your bank is mandatory, we cannot process bankwires to 3rd party banks.
Check Courier Check $150 $3.000 $30 p/ txn 1 p/ week Checks must be deposited into your bank account for clearance.
Neteller neteller $25 $2,500 Free! Unlimited! Payments processed within 72 business hours
Eco Payz eco $25 $2,500 Free! Unlimited! Payments processed within 72 business hours
Bitcoin Bitcoin $100 $2,500 Free! 1 p/ week This option is only available to customers who have deposited via Bitcoin.

Payout Processing Authorization

Before your winnings can be processed, you must first verify your Uptown Aces account detailsBefore proceeding with the account verification, we recommend that you familiarize yourself with the minimum and maximum allowed withdrawal amount as per the above chart.


How do I complete the account verification?

To complete the account verification, you will need to verify the personal details used to register your Uptown Acesaccount. For your protection and security, you must send the documentation listed below via email to This email address is being protected from spambots. You need JavaScript enabled to view it. 

- A colored copy of a Government-issued photo ID (Passport or National ID front and back or Driver License front and back)

- A colored copy of a proof of address, not older than 90 days (Utility Bill or Bank Statement)

- Cryptocurrency Payments only: you must additionally send a picture of you holding a Government-issued photo ID next to your face*

- All documents must be legible and valid (not expired), with all four corners visible.

- The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.


Using a Credit Card or eWallet

Uptown Aces reserves the right to ask for further documentation at our discretion. For example, the following (but not limited to) documentation:

- A copy of the credit card (front and back); if you used a credit/debit card to fund your account

- A screenshot of your eWallet account showing the registered information; if you used an eWallet (e.g. Skrill, EcoPayz) to fund your account


Payout Limits

To ensure fluidity and prompt payment to all players alike, there is a weekly withdrawal limit of $4,000 for your first withdrawal and thereafter $5,000 per week or as per mutual agreement with his/her personal account manager.

Should you win $20,000 we will issue a payment of $5,000 on the first week, then $5,000 on the second and so on, until the entire amount is paid out.

Please note that management may determine more or less weekly payout limits depending on your VIP status.

Live Chat

Our live chat representatives are available to assist you 24 hours / 7 days a week. To chat, please click here!

E-Mail

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